Refund Policy

At Small Box Company, we are committed to delivering quality packaging products along with dependable customer service. Refunds are issued in line with our return policy and the terms outlined below.

Refund Eligibility

Refunds are applicable to returned items that meet our return requirements. Products must be unused, unopened, and in their original packaging to qualify.

Return Period

Customers can request a refund within 30 days of receiving their order.

Return Method

Approved returns should be sent back via postal service in accordance with the instructions provided by our support team.

Refund Processing Time

After receiving and inspecting the returned item, refunds are processed within 5 business days.

Refund Method

All refunds will be issued to the original payment method used at the time of purchase.

Currency

Refunds are processed in GBP (British Pound Sterling).

Contact Information

Email: [email protected]
Phone: +44 11 3543 4322
Address: Hall Ln, Great Wyrley, Walsall WS6 6LQ, United Kingdom