Return Policy

Small Box Company aims to ensure customer satisfaction by offering a clear and fair return policy.

Countries Covered

United Kingdom

Returns

We accept returns for both defective and non-defective products.

Exchanges

At this time, we do not offer product exchanges.

Return Conditions

Items must be returned unused, unopened, and in their original packaging to be eligible for a refund.

Return Window

Customers can request a return within 30 days of receiving their order.

Return Method

All returns should be sent back via postal services to our return address.

Currency

All refunds are processed in GBP (British Pound Sterling).

Restocking Fees

We do not charge any restocking fees on returned items.

Refund Processing Time

Once we receive and inspect the returned product, refunds are issued within 5 business days.

Contact Information

Email: [email protected]
Phone:+44 11 3543 4322
Address: Hall Ln, Great Wyrley, Walsall WS6 6LQ, United Kingdom